![]() Help and support: we assessed the level of customer support (such as email, phone, or live chat), as well as its availability (24/7, or weekdays only?), to provide a weighted score for each CRM supplier.This included five separate varieties of CRM software, as well as more than 61 specific features. Using a bespoke, industry-style algorithm, we rated each provider across four key metrics. We worked with three independent researchers to rate eight different CRM systemsover a total of 40+ hours. So, to help you better understand the best CRM software options out there, we’ve conducted in-depth, extensive research into the CRM software market and its top companies. ![]() How we analyse and rate CRM software providersĪt Expert Market, it’s our aim to provide you with the most accurate, up-to-date, and transparent product and service reviews possible.
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